Conversation Design Institute Blog 

Here you find news updates, quick-reads, and in-depth articles on conversation design. Some of the world's leading experts will share their stories, give hands-on advice, or just teach you the basics. 

Follow the journey in the special Content guide to learn the basics about conversation design, receive tips and tricks, and to get a better understanding of the conversation designer role.

Content guide


  1. A guide to conversation design: why, what and how
  2. The ultimate guide for design and implementing chatbots and voice assistants
  3. The conversation designer

Jurgen Gravestein

Recent Posts

Why AI needs us: The non-engineers

Dec 17, 2020 2:28:43 PM / by Jurgen Gravestein

There are many people like me. People that are interested in technology, but simply do not know how to code. It is tough to break into this industry. You have to discover what value you can bring to the table for tech companies. We are often short sighted and think that we have to be engineers... But nothing is less true.

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